Shipping Policy

Last Updated: October 9, 2026

Thank you for shopping with Rosavevae.

We are committed to providing a transparent and reliable shopping experience. Please review the following information about order processing, shipment tracking, and delivery.

1. Order Processing

Orders are prepared for shipment after payment confirmation and any necessary order verification.

Order processing may be affected by product availability, public holidays, and operational circumstances.

If an issue prevents us from fulfilling your order, we will contact you using the information provided at checkout.

2. Shipping and Delivery

Available delivery methods are presented during the checkout process.

Delivery availability and estimates may vary depending on the destination, product, and shipping carrier.

Delivery may be affected by customs procedures, weather conditions, public holidays, carrier disruptions, or other circumstances outside our reasonable control.

We will make reasonable efforts to communicate significant shipping problems affecting an order.

3. Order Tracking

Where tracking is available, tracking information will be provided after the order is dispatched.

Tracking updates are managed by the relevant shipping carrier and may not appear immediately.

For assistance with your shipment, please contact support@rosavevae.com.

4. Shipping Information

Customers are responsible for providing accurate contact and delivery information during checkout.

If you notice an error after placing an order, please contact us promptly.

We will attempt to update the details when possible before shipment.

5. Missing, Damaged, or Incorrect Orders

If your shipment is missing, damaged, or incorrect, please contact our customer support team.

Include your order number and a description of the problem. Photographs may be requested when necessary to evaluate damaged items.

We will investigate the situation and work toward an appropriate resolution, including any remedy required by applicable consumer protection laws.

6. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests will be reviewed based on the order status and applicable consumer rights.

Orders that have already been dispatched may be subject to our Refund / Return Policy.

7. Contact Us

For questions about shipping or order tracking:

Email: support@rosavevae.com

Website: https://rosavevae.com